REFUND POLICY

**Refund Policy*

**Last updated: April 07, 2024

At Takeover Ent, we strive to provide excellent customer service and satisfaction with every ticket purchase. This Refund Policy outlines our guidelines for refunds and exchanges for event tickets purchased through our website www.takeoverent45.com.

**1. Refund Eligibility:**

a. **Event Cancellation:** If an event is canceled by the organizer or venue, customers are entitled to a full refund of the ticket price. We will notify customers of any event cancellations and initiate refunds automatically.

b. **Event Rescheduling:** If an event is rescheduled to a new date, customers have the option to attend the rescheduled event or request a refund. Refund requests must be submitted within a specified timeframe, typically 7-10 days from the date of the rescheduling announcement.

c. **Ticket Availability:** In the rare event that tickets purchased through our website are no longer available due to unforeseen circumstances, customers will receive a full refund of the ticket price.

**2. Refund Process:**

a. **Initiating a Refund:** To request a refund, customers must contact our customer service team at pascha@takeoverent45.com and provide their order details. Refund requests must be submitted within the specified timeframe outlined above.

b. **Refund Method:** Refunds will be issued to the original payment method used for the ticket purchase. Please allow 7-10 days for the refund to be processed and reflected in your account.

**3. Non-Refundable Situations:**

a. **Change of Plans:** We understand that plans may change, but tickets purchased through our website are generally non-refundable. We do not offer refunds for customer change of plans, including but not limited to travel conflicts, illness, or scheduling conflicts.

b. **No-Show:** Customers who fail to attend an event without prior notification are not eligible for a refund.

**4. Exchange Policy:**

a. **Event Transfers:** In some cases, customers may request to transfer their tickets to another individual. Event transfers are subject to approval by Takeover Ent and may incur additional fees.

**5. Contact Us:**

If you have any questions or concerns about our Refund Policy, please contact us at pascha@takeoverent45.com.

**6. Changes to Refund Policy:**

We reserve the right to modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services after the posting of revised Refund Policy constitutes your acceptance of such changes.

By purchasing tickets through our website, you agree to be bound by this Refund Policy. If you do not agree to this Refund Policy, please do not use our website to purchase event tickets.